Last updated: October 2025

Effective for: https://elinatherapy.com/

1. Who I Am:

This website is operated by Elina Safargulova, psychologist (registered freelancer in the Czech Republic, IČO: 07686722 se sídlem Praha - Vršovice, Košická 1551/2, 10100), providing psychological and mental health consultations online and offline.

I act as the Data Controller under the EU General Data Protection Regulation (GDPR).

Contact email: elinasafargulova@gmail.com

2. What Data I Collect:

When you contact me through the website form, I collect and process:

• First name (and optionally last name)
• Email address
• Phone number
• Message text (your request or inquiry)

Additionally, the website may use cookies and analytics tools (Google Analytics, Meta Pixel, Tilda Analytics) to understand website usage and improve performance.

3. Purpose of Processing:

Your personal data is collected solely for:

• Responding to your inquiry
• Scheduling and providing consultations
• Administrative purposes (e.g., follow-up or record-keeping)

Your data is not used for marketing or automated decision-making.

4. Legal Basis:

Under GDPR (Article 6(1)(a) and 6(1)(b)):

• Processing is based on your explicit consent, given via the checkbox on the contact form.
• It is also necessary for performing a contract or steps prior to entering into one (scheduling and conducting consultations).

5. Data Storage and Access:

Your submitted data is stored securely in:

• Tilda CRM (website form submissions)
• Google Sheets / Google Drive (automated log of form entries)
• Telegram (private chat) — for notification purposes only; accessible solely by me; messages are automatically deleted within 30 days.

Data is retained for up to 12 months after the end of communication or service provision, unless deletion is requested earlier.

6. Data Sharing and Transfers:

I do not share your personal data with any third parties, except for:

• Service providers that support this website’s functionality (Tilda, Google Workspace, Telegram).
• Some of these providers may be located outside the EU. Where applicable, standard data protection safeguards (Art. 46 GDPR) are applied.

Your information will never be sold, rented, or disclosed for marketing purposes.

7. Cookies and Analytics:

This website may use cookies and similar technologies for technical, statistical, and analytical purposes.

By using the website, you consent to the use of such cookies. You can disable cookies in your browser settings at any time.

8. Data Security:

All reasonable technical and organizational measures are taken to protect your personal data from unauthorized access, loss, or misuse, including SSL encryption and access restriction.

9. Your Rights (Under GDPR):

You have the right to:

• Access, correct, or delete your data
• Withdraw consent at any time
• Request restriction or objection to processing
• Lodge a complaint with the supervisory authority (in the Czech Republic: Úřad pro ochranu osobních údajů, www.uoou.cz)

Requests can be sent to elinasafargulova@gmail.com.

10. Minors:

My services are not directed at individuals under 18 years of age, and I do not knowingly process data of minors.

11. Updates:

This Privacy Policy may be updated periodically. The latest version is always available on this website.

Russian version available here: Политика конфиденциальности (RU)